faq's - pre tenancy

A. Yes we are open for viewings on Saturdays from 10am to 5pm.

A. Yes - however please ensure it complies with up-to-date fire and safety regulations. Please make sure you arrange your own storage for Rentinc's furniture and remove any personal items before you leave.

A. Although the majority of our lets are to students we are a private company with no official affiliation to the SLC

A. It depends on the property type. Most of our properties are offered as All-inc which means that bills are included, however some are non-inc, where no bills are included in the rent; the bills in this case are the tenant's responsibility.

The status of the property regarding bills is clearly indicated next to the rent amount on every property listing.

With All-inc tenancies, the rent includes gas, electricity, water rates, internet and contents insurance, however these are subject to fair usage and any excess will be charged to the tenants.

A. Yes we do have some ‘student halls’ type accommodation though these are for smaller bed properties. Please enquiry for further information.

A. Yes - all properties require a minimum £100 deposit per person. However some properties may require a larger deposit.

A. Normally 12 months but this depends on the property.

A. No, the price is per person in relation to the number of bedrooms in the house.

A. We need 24 hours to inform current tenants of viewings on properties. To arrange a viewing either call into the office, phone us on

A. Whatever suits you! You can either to come to the office prior to the viewing and we will take you, or you can meet us at the property.

A. Yes we have individuals rooms to let within shared student houses. In these you will have your own room, but will share communal facilities.

A. Unfortunately not.

A. Our properties are fully furnished, but we do not provide items such as kitchen utensils and bedding, therefore you will need to bring these with you when you move in.

A. We have installed Virgin Media business broadband in our ALL INC properties.

A. We do offer a summer discount on selected properties. Contact us to find out what we have on offer.

A. Yes, all properties come furnished including kitchen appliances.

A

Fees in lettings process:

Fees you may be liable for during the tenancy.

Parklane do not charge tenancy signing fees or upfront administration fees for letting properties.

In some circumstances, a reasonable charge may be payable to cover actual costs incurred by the landlord or the agency:

1) If the tenant requests the Landlord or Agent to visit the Property because the Tenant has lost any keys/access and cannot get into the property or is otherwise locked there will be a maximum of £35 (inc VAT) or the actual cost of the “out of hours” service invoice payable.

2) To reset any alarm (unless due to the fault of the Landlord or anyone for whom the Landlord is responsible) the Landlord or Agent reserves the right to charge a maximum of £50 or to cover invoice costs of an “out of hours” call out service.

3) If the Tenant requests the Landlord or Agent to re-advertise / re-let the Property (or part thereof) then the Tenant will be liable for the marketing costs, including £15 (inc. VAT) per viewing, £150 (inc VAT) for website/portal marketing costs and £50 (inc. VAT) for administration costs

4) Where the tenant loses or damages a key/access card or fob replacements will be charged at £15 (inc VAT).

5) The Landlord or Agent reserves the right to charge interest at the rate of 3% per annum above the base rate of the Bank of England on any rent or other money lawfully due which is in arrears for more than 14 days after the day on which it became due (such interest to be paid both before and after any Court Judgment). Should it become necessary to submit a claim to the County Court, additional charges to cover all preparation and recovery costs and Court fees will be added to the claim.

A. We do not run credit checks on tenants or potential guarantors - all our assessments for applications are done in house. However, if you cannot provide a guarantor, you can either pay the rent for the year up front, or go through a third party such as UK Guarantor or Housing Hand.